These terms govern your use of the Qry conversational database analytics platform. Please read them carefully as they contain important information about your rights and obligations.
By accessing or using the Qry platform, you agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legal agreement between you and Qry regarding your use of our conversational database analytics service. If you do not agree to these Terms, please do not use our service.
Qry provides a conversational database analytics platform that allows users to query databases using natural language. Our service includes:
• Natural language to SQL query conversion
• Multi-database connectivity and federation
• Real-time data analysis and visualization
• Domain-specific agents and expertise
• API access and integrations
• Enterprise security and compliance featuresYou agree to use our service responsibly and in compliance with all applicable laws. Prohibited activities include:
• Attempting to access unauthorized data or systems
• Interfering with service availability or performance
• Sharing account credentials with unauthorized users
• Using the service for illegal or harmful purposes
• Reverse engineering or attempting to extract our algorithms
• Violating any applicable data protection regulationsYou are responsible for the data you connect to our platform:
• Ensure you have proper authorization to connect databases
• Maintain appropriate access controls and permissions
• Comply with your organization's data governance policies
• Notify us immediately of any suspected unauthorized access
• Ensure compliance with relevant privacy regulations (GDPR, CCPA, etc.)
• Backup your data independently of our serviceOur billing and payment terms:
• Subscription fees are billed in advance on a monthly or annual basis
• Usage-based charges are calculated and billed monthly
• All fees are non-refundable except as required by law
• We may change pricing with 30 days' written notice
• Accounts may be suspended for non-payment after notice
• Enterprise customers may have custom billing arrangementsWe strive to provide reliable service with the following commitments:
• 99.9% uptime SLA for paid plans (99.99% for Enterprise)
• Planned maintenance with advance notice
• Best effort support for service interruptions
• Regular backups and disaster recovery procedures
• No liability for data loss beyond our backup retention policies
• Right to modify service features with reasonable noticeIntellectual property rights and ownership:
• You retain ownership of your data and query results
• Qry retains ownership of the platform, algorithms, and improvements
• You grant us a limited license to process your data to provide the service
• We may use aggregated, anonymized data for service improvement
• Respect for third-party intellectual property rights
• DMCA compliance procedures for copyright infringement claimsTo the maximum extent permitted by law, Qry's liability is limited as follows:
You may terminate your account at any time through your account settings or by contacting support.
We may suspend or terminate accounts for terms violations, non-payment, or misuse of the service.
Account data is retained for 30 days after termination to allow for reactivation or data export.
Upon termination, your access ends immediately, but obligations survive as necessary.
These Terms are governed by the laws of Delaware, United States, without regard to conflict of law principles.
Dispute Resolution: Most disputes can be resolved through our support team. For formal disputes, we encourage mediation before litigation.
Jurisdiction: Any legal proceedings must be brought in the state or federal courts of Delaware.
Class Action Waiver: Disputes must be brought individually, not as part of a class action.
We may update these Terms from time to time to reflect changes in our service or legal requirements:
If you have any questions about these Terms of Service or need clarification on any provision, please contact our legal team.
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