Privacy Policy

Your PrivacyMatters to Us

We are committed to protecting your privacy and ensuring transparency in how we collect, use, and protect your personal information.

Last updated: December 25, 2024

This Privacy Policy describes how Qry ("we," "our," or "us") collects, uses, and protects your information when you use our conversational database analytics platform. We are committed to maintaining the highest standards of data protection and privacy.

Data Collection

We collect information you provide directly to us, such as when you create an account, connect databases, or contact us for support. This includes:
      
      • Account information (name, email, company details)
      • Database connection metadata (not the actual data)
      • Query patterns and usage analytics
      • Communication preferences and support interactions

Data Processing

We process your data to provide our conversational database analytics service:
      
      • Query interpretation and SQL generation
      • Performance optimization and caching
      • User experience personalization
      • Service improvement and analytics
      • Security monitoring and fraud prevention

Data Protection

Your data is protected with enterprise-grade security measures:
      
      • End-to-end encryption (AES-256)
      • Zero-knowledge architecture for sensitive data
      • SOC 2 Type II compliance
      • Regular security audits and penetration testing
      • Employee background checks and security training

Data Sharing

We do not sell your personal data. We may share information only in these circumstances:
      
      • With your explicit consent
      • To comply with legal obligations
      • To protect our rights and prevent fraud
      • With service providers under strict confidentiality agreements
      • In connection with a business transaction (merger, acquisition)

Your Rights

You have several rights regarding your personal data:
      
      • Access: Request a copy of your personal data
      • Rectification: Correct inaccurate information
      • Erasure: Request deletion of your data
      • Portability: Receive your data in a portable format
      • Objection: Object to certain processing activities

Data Retention

We retain your data only as long as necessary:
      
      • Account data: Until account deletion
      • Query logs: 90 days for performance optimization
      • Aggregated analytics: 2 years for service improvement
      • Support communications: 3 years
      • Legal compliance data: As required by law

International Users

Qry operates globally and complies with international privacy regulations:

  • GDPR (European Union): Full compliance with EU data protection regulations
  • CCPA (California): Compliance with California Consumer Privacy Act
  • PIPEDA (Canada): Adherence to Canadian privacy standards

Cookies and Tracking

We use cookies and similar technologies to improve your experience:

Essential Cookies

Required for basic site functionality and security

Analytics Cookies

Help us understand usage patterns to improve our service

Preference Cookies

Remember your settings and personalization choices

Marketing Cookies

Used to deliver relevant advertisements (with your consent)

Questions About Privacy?

If you have any questions about this Privacy Policy or how we handle your data, please don't hesitate to contact us.

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